About Us

John Ryerson

President
Sales & ServicePro Canada

In his 25-year involvement in the automotive industry John Ryerson has held close to all positions in a dealership, including that of Dealer Principle, General Manager, General Sales Manager, Sales Manager, Service Manager and Sales Consultant. He has built his own new car dealership and been involved in the building and development of numerous others. John also spent many years as a national trainer for Chrysler Canada as well as Honda Canada. During this time John presented sales and service training programs from coast to coast. He has experienced the good times and the bad times of the automotive industry and witnessed the birth and growth of import manufactures. John has been part of the success of many import and domestic dealerships and continues to apply himself with his trade mark hands on approach when it comes to training, software development, mentoring and dealership development.

Message from John

It is my personal commitment to see that your experience with either our products or our services is a positive one. I serve our customers today in the same way as when I started over 15 years ago - one at a time, with the personal respect and the individual attention you deserve. "Integrity" is not just a word, it's how we do business.

As we get to know you better, we look forward to building a long lasting relationship to better suit your needs. Whether it be with a software product that simplifies your process, or training that helps in the development of your team, I hope I can take care of you for years to come.

John Ryerson

Mission Statement

Sales & ServicePro has but one mission, to provide superior customer service to our clients. We envision this happening through an exceptional educational approach that results in long lasting process improvements.

Our goal is to establish a life long relationship with each valued partner.

Sales & ServicePro will work tirelessly to become "vested partners" in the systems and processes that make our clients successful, competitive and comfortable within their markets.

We will assist our clients in meeting and exceeding their full potential; helping them to make systemic changes in areas they have identified as important. Sales & ServicePro is dedicated to improvements in these critical business functions: Management performance, employee productivity, and organizational improvements at the most basic of levels.

We pledge to keep it simple, informative and useful throughout our joint business life.